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Tips and Advice
Be clear about what is going to move - do not forget the contents of your garage, garden or loft !
1.The date ,arrange this as far ahead as possible and try not to move on a Friday, the busiest day of the week.
2. Main services, we will not interfere with mains services. Make arrangements with gas, electricity, water boards and plumbers well in advance
3. Deep freezers, run down food stocks. Although every care is taken, we are not responsible for the loss or deterioration of contents. Also, if your effects are to be stored, ensure that the inside of freezers and fridges are thoroughly cleaned and dried in order to avoid mould developing. If you are unsure about the internal condition of these items, ask your our opperatives to store them with their doors ajar
4. Carpets/curtains, unless specifically stated and quoted for, we will not normally take down/put up curtains/blinds, nor lift/re-lay fitted carpets
5. System or kit furniture, this can be difficult! In theory, kit or system furniture is capable of being dismantled and re-assembled. Often in practice, it will not go back together again as well as it did originally and may not be covered by insurance.
6. The best advice is - leave it all to the professionals, anything you pack yourself will not be covered by insurance. Be sure to separate small, valuable items (such as jewellery) and carry them yourself. Such items are often excluded from liability in both your contract of removal and any insurance protection accompanying the contract. The Service Specification you sign with us will clearly state what we will be doing on your behalf and what you agree to do yourself.
7. Special attention, If you are concerned about pets, plants, fine art, wine collections or antiques, discuss them with us well in advance. We will guide and advise you
8. Insurance, for peace of mind, always insure your property to be moved. It is recommended that you take up the insurance cover offered by us, which is specially designed to cover risks involved in moving house. We offer a careful, professional service but nevertheless, accidents can and do sometimes happen
9. The new home, a map showing your new address and a contact telephone number are always helpful .Work out where you want your possessions positioned in the new home - drawing a plan and using colour-coded labels is helpful. Make sure someone is at the collection and delivery address to oversee what is being moved. Your contract will require this of you
10. Parking, ask your new neighbours to ensure adequate parking space for the removal vehicle(s). If there are restrictions at either house, warn your remover. Your quotation is based on the time needed to load and unload the vehicle. This can increase significantly if access or parking is restricted. We will Pre-agree all the costs to try to avoid unexpected supplements for difficult access found on arrival at your new home.
11. Flats If the lift is small (or non-existent !) warn the us in advance - do not leave it until the van arrives. Avoid unexpected difficulties and delays
12. Unloading, you've seen the new house. Warn us about unexpected hazards such as poor access, small doorways, spiral staircases, or trees close by. Unexpected difficulties could lead to additional charges. Ask your new neighbours to ensure adequate parking space for the removal vehicle(s)
13. Spare key, It happens all the time - the van is at the new house before the owner. Waiting time may incur extra charges, so if you have a key to your new home, give it to the foreman when leaving your old one
14. Try to have children and pets looked after by relatives or neighbours ~ you will have enough to do without worrying about what they're up to !
Quick Checklist
What to do and when you are planning your move, bear in mind the following:
• Confirm dates with the mover
• Sign and return contract together with payment
• Confirm insurance arrangements at declared value
• Arrange a contact number
• Dispose of anything you don't want
• Start running down freezer contents
• Contact carpet fitters if needed
• Book mains services for disconnections
• Cancel all rental agreements
• Notify doctor, dentist, optician, vet
• Tell your bank and savings/share accounts
• Inform Telephone Company
• Ask Royal Mail to re-route your post
• Tell TV licence, car registration, passport offices
• Notify HP and credit firms
• Make local map to new house for friends and moving company
• Clear the loft
• Organise parking at new home
• Plan where things go in new home
• Cancel the milk/newspapers
• Clean out the freezer
• Arrange minders for children/pets
• Find and label keyso Address cards to friends and relatives
• Separate trinkets, jewellery and small items
• Sort out linen and clothes
• Put garage/garden tools together
• Take down curtains/blinds
• Collect children's toys
• Put together basic catering for family at new home
